At Tails and Trails Daycare, Boarding, and Grooming Facility, our primary goal is to provide a safe environment for all dogs, whether they are in daycare, boarding, or enjoying a grooming session. To ensure the safety and health of your pet and all other guests, we require compliance with the following rules and regulations:
All dogs must be at least 12 weeks of age or older.
All dogs must have up-to-date vaccinations. Owners must submit written proof of DHLPP, Bordetella and Rabies vaccinations.
All dogs must be in good health. Owners will certify their dog(s) are in good health and have not been ill with a communicable condition in the last 30 days. All dogs must be free from any condition which could potentially jeopardize other guests. Dogs that have been ill with communicable condition in the last 30 days will require veterinarian certification of heath to be admitted or readmitted.
All dogs must be non-aggressive and not toy or food protective. Owners will certify their dogs have not harmed or shown any aggressive or threatening behavior towards any person or any other dog(s). Please remember: your pet will be spending time with other pets and the safety and health of all animals is our main concern.
All dogs entering the facility must be on a leash and wear a side-release buckle collar (see picture) for quick connection and release. No other types of collars will be permitted in the facility. It is also recommended to have your dog’s name displayed on the collar.
Specific Daycare Policies
All dogs 6 months or older must be spayed or neutered.
All dogs must complete a behavioral assessment and have an approved application on file before entering daycare.
Daycare and Day Camp reservations are required; no drop-ins are allowed. Reservations must be made 48 hours in advance.
Specific Boarding Policies
Bedding, food, and water dishes will be provided for your dog. You do not need to bring these with you. However, you are welcome to bring other items from home to make your dog’s stay more comfortable.
Food must be individually packaged in bags or containers for each meal. Alternatively, the entire amount needed for the stay can be placed in one bag or container and measured as directed for each meal.
Cancellation Policies
Daycare and day camp Cancellation
Customers will be charged a one-day fee for a no-show or cancellation made after 6:00 pm the day prior.
Boarding Cancellation
All reservations must be canceled three (3) days before your stay. If you fail to cancel within this timeframe, Tails & Trails will retain your deposit of a one-night stay.
Grooming Cancellation
Customers will be charged an amount equal to the scheduled grooming appointment for a no-show or cancellation made after 6:00 pm day prior.
